What is Security Operation Center (SOC)

The SOC is a set of complementary solutions that are modular, scalable and designed to give you the ability to anticipate, detect and respond to advanced threats, along with robust solutions and experienced security experts to help mitigate risks and ensure efficient management of your ICT vulnerabilities. AiCyberWatch SOC will specifically focus on cyber threats monitoring, investigation, automation, incident management and response, threat intelligence, dark web monitoring, DNS Security, reporting etc, under the umbrella of an overall security operations environment and clear executive support.

Cyber Security Operations Management

Attacks have grown significantly in complexity, rendering the majority of ‘Off the Shelf’ detection solutions ineffective. In addition, due to advanced subterfuge techniques, malware often goes unnoticed by system administrators despite being clearly visible to experienced investigators. We have to rely on the human factor, i.e. the analysts, to outsmart the sophisticated attackers. A Security Operations Center (SOC) or Cyber Security Operations Center (CSOC) is the nerve center of a Cyber Security Operations Programme. The SOC entails People, Processes and Technologies that provide situational awareness through detection, containment and remediation of cyber security threats. Staffed 24/7 by experienced security experts and analysts, using best in class Security Information and Event Management (SIEM) Software, Continuous Vulnerability Assessment tools, Threat Intelligence service, DDoS Protection, Anti-phishing for Email, Anti-phishing and Anti Trojan for Networks, malicious activity is detected, and threats are handled proactively.

AiCyberWatch Managed SOC Services

AiCyberWatch combines Best of Breed Security Tools from world leaders like QRadar, Splunk, LogRhythm, Seceon, Azure Sentinel, F5, Cloudflare, etc with a proprietary Artificial Intelligence, Machine Learning and Big Data enabled platform to deliver world class Managed CSOC Services. Machine Learning handles large data volumes in line with big data frameworks allowing dynamic adaptability to any environment for deep data analysis. Artificial Intelligence ensures only relevant and meaningful alerts with increased accuracy are highlighted along with actionable intelligence for threat containment and elimination, otherwise requiring dependence on security professionals for analysis from scores of threat indicators with a possibility of missing out meaningful alerts.

As an AiCyberWatch customer your Company can enjoy the peace of mind that comes with a 24/7 Security Operations Center(SOC) coverage providing real-time monitoring, advanced contextual analysis, and better visibility through customized reports and dashboards to proactively prevent, detect, and address security threats.

With our user-friendly online portal, you can view the security state of your assets, as well as alerts, incidents, and compliance levels. All our Managed services follow the NIST Cyber Security Framework. We provide dedicated onsite, hybrid and remotely managed SOC services for clients and partners across a range of industry sectors. We provide flexible offerings, excellent customer service, ensure context-aware support and provide the right balance between reactive monitoring and proactive threat hunting.

The AiCyberWatch Managed SOC service makes it increasingly affordable for Small and Medium enterprises to take advantage of Enterprise Grade Security services.

The 3 pillars of an effective SOC


Our SOC team creates repeatable incident management workflow, team members’ responsibilities and actions from the creation of an alert and initial Tier 1 evaluation to escalation to Tier 2 or Tier 3 personnel are defined. Based on the workflow, resources can be effectively allocated. Our SOC is ISO 27001, 20000 & 9001 certified. Our processes are SOC 2.0 compliant


Our team will work closely with your in-house teams, at all levels, step by step to provide skilled on-site / remote resources throughout the project


Our SOC collects all log data that is generated from an end-customer’s IT infrastructure and uses cutting edge AI & ML enabled solutions to analyse & process the data in real time. Our solution platform is architected in a manner that it easily integrates security tools from world leaders and provides customers a holistic view of their security posture while focusing of threats that matter

Our People

Our SOC Team consists of the following personnel to assist you with the services

Security Analyst/L1 Engineer:

  • Taking Control of your Log Data and help with on-boarding
  • Alerting and reporting

L2 Analyst:

  • Certified and trained ‘Eyes on Screen’
  • Investigations, analysis and forensics Incident management
  • Proactive actions and help on hand when you need to respond or investigate

L3/SOC Manager

  • Manages the Security Operations Team and reports to the CISO.
  • Supervises the security team & provides technical guidance.
  • Responsible for creating Processes, assessing Incident reports, and Developing and implementing Crisis Communication Plans.

Incident Response (IR) Consultants:

  • Escalation and in-depth investigations with advanced IR tools
  • Malware reverse engineering, host based analysis, network packet inspections, deep dive investigations
  • On and off-site forensic capabilities

Chief Information Security Officer:

  • Responsible for defining and outlining the organization’s security operations
  • Provide the final word on strategy, policies, and procedures
  • Responsible for managing overall compliance

Operations Management Process

Below is the typical process followed by our SOC team during an engagement.

Security Need Analysis

Requirement Specification

Solution Design

Security Need Analysis

Requirement Specification

Solution Design

The Technology

Below are the 5 key technology components that are an integral part of our Managed SOC services.

They Trust Us...So Can You!

Request a Demo